Frequently asked questions
When will I receive my order?
We offer First Class Mail, Priority Shipping, and Ground Shipping. If your order is $120 before tax, then it applies for FREE SHIPPING. After you make your order it will take 1-3 business days for processing. Thus from ordering to arrival your order should take 3 to 5 business days to be in your hands.
UPDATE: Please be advised that due to the winter storms affecting the country, USPS & UPS are having delays.
We can't wait to see what you make! Please feel free to tag us at #panthersewing
Returns & Cancelations
We are so sorry to hear that you want to cancel an order. In order for us TO CANCEL AN ORDER IT MUST HAVE NOT SHIPPED OUT, ORDERS ALREADY SHIPPED OUT ARE NOT ELIGIBLE FOR CANCELLATION.
IF your order has FINAL SALE items, only the items that are NOT FINAL SALE will be canceled and refunded, if the order is cancelled before it ships out. FINAL SALE ITEMS CANNOT BE CANCELLED. THANK YOU.
Due to Covid-19 we are currently not accepting any returns. But, if your order suffers any damage please email our customer service at email@example.com
How do I place a custom order?
To place a custom order, you may email firstname.lastname@example.org for any further inquiries and assistance
When will Ric Rac and Bias be in stock?
After much delay, Ric Rac & Bias are in stock. We have over 60+ Ric Rac Colors & over 150 Bias Colors.
Bias is 1/2 inch & 100% Cotton.